Education Business School: Terms of Use

These terms apply to your founding membership of Education Business School. They are made up of the Master Terms of Use and the Education Business School Addendum below.

Business: MCC Education Pty Ltd ("MCC Education", "we", "us")
ABN: 14 678 472 083
Governing entity: MCC Education Pty Ltd (Australia)
Currency: Prices are listed in Australian Dollars (AUD), except where a USD option is offered at checkout.
Time zone: AWST (Perth)

By purchasing, accessing or participating in any MCC Education product, service, membership, tool or experience (collectively, the "Services"), you ("Client", "Participant", or "User") agree to be bound by these Master Terms of Use and any applicable Product Addendum below. These Terms are legally enforceable and protect both you and MCC Education.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL) that cannot be excluded, restricted or modified.

PRODUCT ADDENDUM: EDUCATION BUSINESS SCHOOL (founding membership)

This Addendum forms part of, and is governed by, the Master Terms below.

Overview. Education Business School ("EBS") is a membership program for education business owners, including recorded lessons, live group calls, community support and monthly resources. Inclusions may change to improve the program, while keeping its overall value and purpose.

Pre-sale and doors open. Founding memberships are sold before the program opens. Doors open to members on or around Monday 9 November 2026 (AWST), and content is released progressively from that date. If doors open more than 30 days after this date, you may request a full refund of all payments made.

Pricing and currency. Founding membership is $147 AUD per month. A USD option of $109 USD per month is also available as an option on the sales page and is charged in USD. Clause 3.6 applies to any currency conversion fees.

Billing. Your first payment is taken at checkout and covers your first month of membership, starting from the day doors open. Your second payment is taken one month after doors open (on or around 9 December 2026), then monthly on that date.

Minimum term. EBS has a minimum commitment of six (6) monthly payments. After your minimum term, your membership continues month to month until you cancel. You may cancel by emailing us before your next billing date, and cancellation takes effect at the end of your current paid month.

Founding rate. Your founding rate applies for as long as your membership remains continuously active. If your membership is cancelled or terminated and you rejoin, the current price applies.

7-Day Guarantee. This is a specific guarantee for the purposes of clause 4.1. If you email us within 7 days of doors opening to tell us EBS isn't right for you, we will refund your first payment and release you from the minimum term. No conditions apply beyond making the request within this window.

Access. Access to program content, recordings and community continues while your membership is active and payments are current. Access ends when your membership ends.

Live calls. Live call times and frequency are advised inside the program and may change. Calls may be recorded and shared with members.

Payment failures. Clause 3.3 applies. Access may be paused until your account is brought up to date, and amounts owing within your minimum term remain payable.

Confidentiality. Members must keep confidential any business information, strategies, figures or personal matters shared by other members in calls, the community or elsewhere in the program, unless that member gives express consent. This obligation continues after your membership ends.

Termination for breach. We may suspend or end your membership if you breach these Terms and do not fix the breach within 7 days of written notice, or immediately for serious breaches of clause 10 (Community Standards). Amounts owing up to the date of termination remain payable.

Events beyond our control. We are not liable for delays or changes to delivery caused by events beyond our reasonable control, including illness, natural disasters, pandemics, government restrictions or platform outages. In these cases we will make reasonable efforts to reschedule or adapt delivery. This does not affect the 30-day doors open refund above.

Notices and contact. Refund requests, cancellations and other notices must be sent in writing to hello@juliachalmers.com.

Severability and waiver. If any part of these Terms is found to be invalid or unenforceable, it will be removed without affecting the rest. Not enforcing a term at any time does not waive our right to enforce it later.

MASTER TERMS OF USE

1. Scope and structure

1.1 These Master Terms apply to all MCC Education offerings unless expressly superseded by a Product Addendum.

1.2 The relevant Product Addendum controls only where it differs expressly; otherwise, both apply together.

1.3 By proceeding with payment or accessing any content, you confirm you have read, understood, and agree to be legally bound by the Master Terms and any Product Addendum(s) applicable to your purchase.

2. Intellectual property, licence and prohibited uses

2.1 Ownership. MCC Education (and/or its licensors) retains all intellectual property rights (including copyright, trade marks, trade secrets and know-how) in and to all materials provided in connection with the Services, including videos, modules, audio, written documents, downloads, community materials, templates, prompts, sales copy, digital tools, and proprietary systems or processes. No ownership transfers to you.

2.2 Licence. Upon purchase, we grant you a limited, revocable, non-exclusive, non-transferable licence to use the content for your personal or internal business use only, as permitted by these Terms and the applicable Product Addendum.

2.3 Prohibited uses (without prior written consent). You must not:

Copy, edit, distribute, reproduce or publicly share content beyond what is permitted;
Share content with anyone who has not purchased the Service;
Claim authorship of MCC Education content;
Incorporate content into products, programs or trainings for resale;
Use content for client delivery, team-wide implementation or corporate training without a separate licence;
Share login credentials or purchased materials with any other person/entity.

2.4 Enforcement. We may monitor unauthorised use. Breach may result in immediate access revocation without refund and pursuit of all available remedies.

2.5 Access limitations. Unless expressly authorised:

All Services are licensed for one individual;
Credentials must not be shared;
Multi-user/corporate licences require a separate agreement;
Purchasing with intent to resell or distribute access is prohibited.

2.6 Complimentary access. Any gifted/complimentary access is non-transferable, may be revoked for misuse, inactivity, or breach, may exclude paid-level support/bonuses/updates unless stated, and may expire on a stated date unless purchased.

3. Pricing, taxes and payment

3.1 Currency and GST. All pricing is in AUD, except where a USD option is offered as an alternative via the sales page. AUD prices are GST-inclusive unless otherwise stated at checkout.

3.2 Payment authorisation. By purchasing, you authorise charges per the payment terms shown at checkout and/or in the Product Addendum. Payments are processed via secure third-party processors; you must keep billing details current.

3.3 Payment plans. If you select a plan:

All instalments must be paid in full, regardless of participation or satisfaction;
You authorise automatic charges per the agreed schedule;
Failed payments must be remedied within 5 calendar days of notice. We may suspend access after two failed attempts and refer amounts to collections; suspension does not cancel your obligation to complete the plan.

3.4 No set-off. You may not withhold or set off payments for any reason unless required by law.

3.5 Chargebacks. Before any chargeback, you must email hello@juliachalmers.com and allow 7 business days for resolution. Where Services have been provided as described, we may dispute chargebacks and seek recovery of associated costs.

3.6 Your taxes/fees. You are responsible for any bank fees, currency conversion fees (if any), and local taxes other than Australian GST we collect at checkout.

4. Refunds

4.1 General policy. Unless a Product Addendum expressly offers a specific guarantee, all sales are final and non-refundable, subject to your rights under the ACL.

4.2 Conditional guarantees. Where offered, eligibility conditions (e.g., completing coursework, attending/viewing calls, submitting proof of implementation by deadlines) will be set out in the relevant Addendum and must be met in full.

4.3 Non-qualifying situations. Refunds are not available for change of mind, personal circumstances, non-participation, or dissatisfaction where deliverables match the description, except as required by the ACL.

4.4 Payment plan obligations. If a refund request is denied, you remain responsible for all remaining instalments.

5. Access and delivery

5.1 Delivery methods. Services may be delivered through live sessions (e.g., Zoom), recorded modules, digital portals (e.g., Kajabi), and downloadable materials. We may change delivery methods or platforms provided core content remains accessible during the stated access period.

5.2 Access timelines. Unless otherwise stated:

Digital products include at least 6 months' access from purchase;
Memberships remain accessible only while payments are current;
Cohorts may have time-limited replay/portal windows;
"Lifetime access" refers to the life of the program while actively offered and supported by MCC Education (see 6.5).

5.3 Recordings. Where live sessions are recorded, details of replay availability/expiry are provided in onboarding or the Addendum. We are not responsible for third-party platform outages.

5.4 Updates/retirements. We may update, replace or retire materials at any time. If a Service is retired, any guaranteed/lifetime access ends upon retirement, with at least 30 days' notice to affected participants where practicable.

6. Third-party platforms and dependencies

6.1 Many Services rely on third-party platforms/tools (e.g., Kajabi, Zoom, Slack/Communities, ManyChat, Instagram/Meta, Vimeo, Google Drive).

6.2 We are not responsible for third-party downtime, policy changes, account restrictions, or removed features. If a platform change affects delivery, we may transition to an alternative, provide an equivalent resource, or retire the affected component without refund, provided core deliverables remain available for the access period.

6.3 Your use of third-party platforms is subject to their terms and privacy policies.

6.4 APIs/integrations. We do not guarantee integrations will remain functional indefinitely.

6.5 Lifetime access and hosting. Lifetime/extended access depends on the continued availability of the hosting platform. If discontinued, we may provide an alternative at our discretion but are not obliged to recreate/host retired materials in perpetuity.

7. AI-assisted materials

7.1 Some Services incorporate AI or machine-learning tools (ours or third-party).

7.2 Unless stated otherwise, MCC Education retains IP in AI prompts, templates, workflows and training materials. You may use AI outputs for your personal/internal business use only; you may not resell, repackage, redistribute, or use them to train other AI without written consent.

7.3 Accuracy and limitations. AI outputs may be incomplete, outdated or contain errors and are not professional, legal, financial, medical or mental-health advice. You must review outputs for accuracy and applicability.

7.4 Compliance. Do not input sensitive personal information or confidential data into AI tools. You are responsible for compliance with privacy, IP, advertising and platform rules.

7.5 Liability. We disclaim liability for damages arising from AI outputs or your implementation, subject to non-excludable rights under the ACL.

8. Privacy and data

Our Privacy Policy (Australia) explains how we collect, store and use personal information in accordance with the Australian Privacy Principles (APPs). By using our Services, you consent to:

(a) Receiving email communications (you can unsubscribe at any time);
(b) Use of cookies/pixels/analytics;
(c) Secure storage of account and transaction info;
(d) Limited overseas disclosure where third-party platforms store data outside Australia.

9. Testimonials, recordings and public comments

By participating in any program/community/call, you agree that feedback, comments, posts, messages or statements you make may be recorded and used by us for marketing or educational purposes. You grant MCC Education a worldwide, perpetual, royalty-free licence to use, reproduce, edit and publish such content (including your name and likeness, unless you request otherwise in writing prior to publication). Group settings should not be considered private.

10. Community standards

Treat participants and staff with respect and confidentiality. Prohibited conduct includes harassment, discrimination, defamation, threats, unlawful content, IP infringement and unsolicited pitching/spam. We may remove participants who breach these standards without refund.

11. Disclaimers and no guarantees

11.1 All Services are for educational/informational purposes. They are not legal, financial, medical, or other professional advice.

11.2 We do not guarantee specific results or earnings. Examples/testimonials are illustrative only.

11.3 You are responsible for your decisions and compliance with applicable laws.

11.4 Third-party references are provided "as is."

12. Liability (Australia)

12.1 ACL. Nothing in these Terms limits your non-excludable rights under the ACL. For goods/services that are not of a kind ordinarily acquired for personal, domestic or household use or consumption, our liability for a failure to comply with a consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.

12.2 Indirect loss. To the maximum extent permitted by law, we are not liable for indirect, consequential, special or punitive losses (e.g., lost profits, revenue, data, or business interruption).

12.3 Cap. To the maximum extent permitted by law, our aggregate liability for claims relating to a Service is limited to the amount you paid for that Service.

13. Governing law and dispute resolution (Australia)

13.1 These Terms are governed by the laws of Western Australia.

13.2 If a dispute arises, the parties will first attempt good-faith resolution in writing.

13.3 If unresolved within 21 days, either party may refer the dispute to mediation under the Resolution Institute Mediation Rules (venue: Perth, WA, or via video conference).

13.4 If still unresolved, the courts of Western Australia have non-exclusive jurisdiction.

13.5 Each party bears its own legal costs unless a court orders otherwise.

14. Changes to terms

We may update these Terms and any Product Addendum to reflect service, legal or operational changes. Material changes (e.g., refund/dispute provisions) will be notified via email and/or prominent notice within the platform. Changes take effect when posted unless stated. Continued use constitutes acceptance.

15. Contact

For support, billing and program questions, please email hello@juliachalmers.com so we can track and respond. Typical response times are 2 to 3 business days (AWST), excluding Australian public holidays.

FINAL ACKNOWLEDGEMENT

By completing a purchase, checking a box to agree, or accessing the Services, you:

Confirm you are at least 18 and have capacity to contract;
Agree to the Master Terms and the Education Business School Addendum;
Understand ongoing use constitutes acceptance of updated Terms as permitted above.